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Current Status: Open
Entered on 12/12/2012 at 13:31:03 CST (GMT-0600) by maxadam@mcs.anl.gov:
Thanks,

This should do nicely.

--
Max Trefonides
MCS Systems
maxadam@mcs.anl.gov

On Dec 12, 2012, at 12:51 PM, Argonne Service Desk <help@anl.gov> wrote:

> SMB://usersvs.it.anl.gov/files/users2$/00056924

Entered on 12/12/2012 at 12:51:33 CST (GMT-0600) by Denice DiGiacomo:
Hi Max,
I looked up the ticket you are referring to regarding "U" drive access for India.
 
Here is the information provided to John Robers by Tim Nelson.  Please let us know if this is the information you are looking for, or if additional assistance is required.
 

Entered on 11/21/2012 at 14:57:51 CST (GMT-0600) by Tim Nelson:
John,
She will not loose access to her U drive when she moves. It is a personal home directory that only her ANL domain account has access to. Here is the path to India's home dir.
 
UNC
\\anl.gov\files\Users2\00056924
 
If thats not accessable using a mac
this should work for her
SMB://usersvs.it.anl.gov/files/users2$/00056924

Tim

Entered on 12/12/2012 at 12:37:06 CST (GMT-0600) by maxadam@mcs.anl.gov:
Hi,

John Roberts was working with India Gordon, transitioning her to our setup. I understand that John was in touch with someone there about getting her asccess to her old files on the "U" drive. I'm not sure how to get her connected to that drive from our network, could someone clue me in and I'll help her do this.

Thanks!

--
Max Trefonides
MCS Systems
maxadam@mcs.anl.gov

Customer: Adam Trefonides
E-Mail: maxadam@mcs.anl.gov Phone: (630) 252-7390
Ticket Number: 69214

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Current Assignees: Help Desk
Attachment: smime_20121212123706_626772.p7s smime_20121212133103_485608.p7s CC: (permanent) roberts@mcs.anl.gov, core-admins@mcs.anl.gov

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