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Subject: [mcs-systems #28376] AutoReply: Hey, you have a new Greeting !!! 
From: "MCS Systems via RT" <systems@mcs.anl.gov>
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Date: Tue, 28 Apr 2009 10:59:42 -0500
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==Updated 10/15/2008==

Hello,

Please read the entire message.  We have a number of quick tips at the
bottom of this message that may just answer your question and get you
up and running sooner.

This message has been automatically generated in response to the
creation of a trouble ticket regarding:
	"Hey, you have a new Greeting !!!", 
a summary of which appears below.

There is no need to reply to this message right now.  Your ticket has been
assigned an ID of [mcs-systems #28376].

Please include the string:

         [mcs-systems #28376]

in the subject line of all future correspondence about this issue. To do so, 
you may reply to this message.

This e-mail address is for reporting problems in the MCS core computing 
infrastructure.  If your request is not related to that, we'll make sure it
reaches the right people.  However, for future reference, please make note of
the addresses below to ensure a faster response:

Jazz: systems@lcrc.anl.gov

BlueGene or ALCF: support@alcf.anl.gov

Full Disclosure (fd.mcs.anl.gov): fd-support@mcs.anl.gov

Cosmea: support@cosmea.mcs.anl.gov

kbT: support@kbt.mcs.anl.gov

==Common Issues==

"My account has been disabled."

If your account has been disabled, you must contact the help desk either
in person in room B256 of building 221, or call 630-252-6813 between 8:30AM
and 11:30AM or 12:30PM and 5:00PM Monday through Friday to have it
reactivated.

"I need an IP address for my computer."

http://www-unix.mcs.anl.gov/computing/info/faq/netaccess/

"How do I access MCS computers from offsite?"

http://www.mcs.anl.gov/faq/SSH_keys

"How do I forward/stop forwarding my mail?"

http://www.mcs.anl.gov/faq/Mail#Forwarding_mail

"How do I set an out of office or vacation message?"

http://www.mcs.anl.gov/faq/Mail#Set_an_Out_of_Office_Message

"How do I change my password, update my SSH key, or renew a sponsored account?"

https://accounts.mcs.anl.gov/account.php

"How do I add myself to a unix group, or add someone to a unix group I control?" 

https://accounts.mcs.anl.gov/unixgroups.php

Other helpful URLS:

        http://www.mcs.anl.gov/faq
        http://www.mcs.anl.gov/faq/Mail
        http://www.mcs.anl.gov/windows
        http://www.mcs.anl.gov/macos
        https://accounts.mcs.anl.gov


                        Thank you,
                        MCS Systems
                        systems@mcs.anl.gov

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