Not really. Very manual. Sent from my Mobile -----Original message----- From: "David E. Martin" <[email protected]> To: Dan Olson <[email protected]> Cc: Core Admins <[email protected]>, [email protected] Sent: Mon, Aug 1, 2011 23:07:00 GMT+00:00 Subject: Re: [uso-staff] RT status update Thanks for the update. Any change to recover the information on what tickets that didn't get an autoreply? -David On 8/1/11 4:09 PM, Dan Olson wrote:

This afternoon the rt server had almost exhausted all the memory available to it. Because of this at least one ticket request did not receive an autoreply. There may be other requests that were affected. We have not been able to ascertain what tickets were affected because the logs seem clear of errors from this.

We changed an apache option which causes server processes to recycle themselves after 400 requests. We are hoping that happens often enough to prevent the server from running out of memory in the future.

---- Daniel Murphy-Olson Systems Administrator Mathematics& Computer Science Division Argonne National Laboratory 630-252-0055

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