Hello, Regarding the portal inquiry, is someone unable to log in? Does the password need to be reset? Thanks, Tristi DeBord | Frontline Support |Direct Number: 410.352.7151 E-mail: [email protected] Office Working Hours: Mon – Fri 4amPT to 1pmPT DataDirect Networks, Inc. 9351 Deering Avenue, Chatsworth, CA 91311 ddn.com | Twitter: @ddn_limitless | 1.800.837.2298 Customer Support: 1 888.634.2374 Customer Support – US Federal: 1 877.439.9095 Customer Support: [email protected] ref:_00D506jwa._5003t17SvfW:ref