Begin forwarded message:
From: "Abbas-Zahraee, Dana D." <[email protected]> Date: May 3, 2013 2:19:18 PM CDT To: XM Travel Representatives <[email protected]> Cc: "Grabaskas, Pamela T." <[email protected]>, "Schikora, Tracy M." <[email protected]> Subject: GetThere - IMPORTANT
PLEASE MAKE ALL TRAVELERS IN YOUR AREA AWARE OF THE FOLLOWING Travel announcement May 2, 2013 GetThere (Online Travel Reservation System) Site Access and Changes
The GetThere online travel reservation system will be unavailable beginning Tuesday, May 7, 2013, at 2:30 p.m. CST until Wednesday, May 8, 2013, at Noon CST. Please plan accordingly when making your upcoming travel arrangements. The on-site OMEGA office can be reached at 630-252-5050 until 5:00 p.m. Tuesday, or after-hours at 888-281-6412, for any immediate reservation needs during this time. We apologize for this inconvenience. This interruption of service is necessary to implement site updates. The changes will not impact current trips or reservations. The GetThere home page URL will not change: wcp.getthere.net/anltravel and the link will still be available on the Argonne travel web site. Most of these updates will be “behind the scenes” and transparent to travelers and their arrangers. A few of the more visible changes will include: A new look to the traveler home page and updated system messages. New Single-Sign-On for GetThere users: Current GetThere Users will select the logon button from the existing GetThere home page and be directed to a separate logon screen. The user will enter his or her ANL domain user name and password. This replaces the previous logon method of using the employee badge number and GetThere password. If an incorrect Argonne user name and password are entered, the error message “Credentials not recognized” will display. For New Users to access the system, the user must first have a GetThere profile. If you attempt to logon prior to receiving access, the following message will appear: “Resource Not Found.” Do not enter feedback as the message requests; instead contact [email protected] to request access. The traveler will no longer have the ability to self-update the name fields. In the event of a name change, contact [email protected] to update the traveler’s profile name. Omega WorldTravel will provide user support for the GetThere System. For GetThere user support, call the OMEGA Online Help Desk at 866-635-8497 M-F 7am to 8pm CST. For international travel, travel including a personal segment and all reservation changes, continue to call the onsite Omega World Travel Office at 630-252-5050 M-F 8:30am to 5pm. For after-hour emergencies, call 888-281-6412 and reference customer ID#: S*73SA-ANL.
Thank you and please contact me if you have any questions, Dana
Dana Zahraee [email protected] Argonne National Laboratory Manager of General Accounting & Travel Services Phone: 630 252-3224 Fax: 630 252-8270
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