This was fixed. Incidentally, the message was delivered to Mike successfully, even though the error message suggests otherwise. the problem had to do with the forwarding mechanism that sends copies of his mail to the CELS secretaries. Christiaan ________________________________ From: Stacey, Craig J. Sent: Monday, February 17, 2014 3:10 PM To: [email protected]; Stanton-Piersanti, Tina Joy; Zaluzec, Christiaan N. Subject: RE: Undeliverable: [alcf-support #199207] Fwd: ALCF account reactivation Please fix, thanks -- Craig (mobile) -----Original Message----- From: Stanton-Piersanti, Tina Joy [[email protected]] Received: Monday, 17 Feb 2014, 3:08PM To: Core Admins [[email protected]] Subject: FW: Undeliverable: [alcf-support #199207] Fwd: ALCF account reactivation From: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@localhost.anl.gov<mailto:MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@localhost.anl.gov>> Date: Monday, February 17, 2014 at 1:57 PM To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Subject: Undeliverable: [alcf-support #199207] Fwd: ALCF account reactivation Delivery has failed to these recipients or groups: [email protected]<mailto:[email protected]> Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery. Diagnostic information for administrators: Generating server: LUCKMAN.anl.gov [email protected]<mailto:[email protected]> #< #5.7.1 smtp;550 5.7.1 RESOLVER.RST.AuthRequired; authentication required> #SMTP# Original message headers: Received: from mailrelay.mcs.anl.gov (140.221.6.6) by LUCKMAN.anl.gov (146.137.81.21) with Microsoft SMTP Server id 14.2.347.0; Mon, 17 Feb 2014 13:57:20 -0600 Received: from mailhost.anl.gov (mailhost.anl.gov [130.202.113.50]) by mailrelay.mcs.anl.gov (Postfix) with ESMTP id ECDE3884F9 for <[email protected]<mailto:[email protected]>>; Mon, 17 Feb 2014 13:57:20 -0600 (CST) Received: by mailhost.anl.gov (Postfix) id 5756EE3; Mon, 17 Feb 2014 13:57:20 -0600 (CST) Delivered-To: [email protected]<mailto:[email protected]> Received: from mailhost.anl.gov (mailhost.anl.gov [130.202.113.50]) by localhost.anl.gov (Postfix) with ESMTP id 28704D6; Mon, 17 Feb 2014 13:57:20 -0600 (CST) Received: from mailrelay.mcs.anl.gov (newman-1.mcs.anl.gov [140.221.6.6]) by mailhost.anl.gov (Postfix) with ESMTP id 03393D9; Mon, 17 Feb 2014 13:57:19 -0600 (CST) Received: from rt.mcs.anl.gov (rt.mcs.anl.gov [140.221.6.107]) by mailrelay.mcs.anl.gov (Postfix) with ESMTP id EB81C88478; Mon, 17 Feb 2014 13:57:19 -0600 (CST) Received: by rt.mcs.anl.gov (Postfix, from userid 33) id E2ADC418E5; Mon, 17 Feb 2014 13:57:19 -0600 (CST) X-RT-Ticket-URL: <URL: https://rt.mcs.anl.gov/Ticket/Display.html?id=199207 > Subject: [alcf-support #199207] Fwd: ALCF account reactivation From: "amr7684 ." <[email protected]<mailto:[email protected]>> Reply-To: <[email protected]<mailto:[email protected]>>, "amr7684 ." <[email protected]<mailto:[email protected]>> In-Reply-To: <CACPSMsTRwJD25wx_o0xQ4b30YZDqM8JeHnzqhTZ8rJpPuctnaQ@mail.gmail.com<mailto:CACPSMsTRwJD25wx_o0xQ4b30YZDqM8JeHnzqhTZ8rJpPuctnaQ@mail.gmail.com>> References: <[email protected]<mailto:[email protected]>> <CACPSMsR0zX97fDHUeMZtEiKBrFmvpFaS8_oLw6m5OYk2cWJ9+Q@mail.gmail.com<mailto:CACPSMsR0zX97fDHUeMZtEiKBrFmvpFaS8_oLw6m5OYk2cWJ9+Q@mail.gmail.com>> <CACPSMsTRwJD25wx_o0xQ4b30YZDqM8JeHnzqhTZ8rJpPuctnaQ@mail.gmail.com<mailto:CACPSMsTRwJD25wx_o0xQ4b30YZDqM8JeHnzqhTZ8rJpPuctnaQ@mail.gmail.com>> Message-ID: <[email protected]<mailto:[email protected]>> Precedence: bulk X-RT-Loop-Prevention: MCS/ALCF/CELS Support Request System RT-Ticket: MCS/ALCF/CELS Support Request System #199207 Managed-BY: RT 3.8.7 (http://www.bestpractical.com/rt/) RT-Originator: [email protected]<mailto:[email protected]> X-Orig-To: [email protected]<mailto:[email protected]> X-Orig-CC: "Timothy J. Williams" <[email protected]<mailto:[email protected]>> X-Orig-From: "amr7684 ." <[email protected]<mailto:[email protected]>> X-Orig-Reply-To: X-Orig-Message-ID: <CACPSMsTRwJD25wx_o0xQ4b30YZDqM8JeHnzqhTZ8rJpPuctnaQ@mail.gmail.com<mailto:CACPSMsTRwJD25wx_o0xQ4b30YZDqM8JeHnzqhTZ8rJpPuctnaQ@mail.gmail.com>> MIME-Version: 1.0 X-RT-Original-Encoding: utf-8 Content-Type: multipart/mixed; boundary="----------=_1392667039-24786-9" Date: Mon, 17 Feb 2014 13:57:19 -0600 To: <[email protected]<mailto:[email protected]>> CC: "Timothy J. Williams" <[email protected]<mailto:[email protected]>> X-RT-From: "Ammar Abdilghanie via RT" <[email protected]<mailto:[email protected]>> X-RT-Reply-To: [email protected]<mailto:[email protected]> Return-Path: [email protected]<mailto:[email protected]>