When replying, type your text above this line. ---------------------------------------------- Notification of Incident Change Thank You for submitting your request to the CIS Service Desk. This message serves as an automatic confirmation that your request has been entered into our request tracking system. Your request will be assigned to our technical staff momentarily. If you have additional information that may help us in resolving your request, please use the reply button on your email client to reply to this message. If you would like to speak to a member of the CIS Service Desk team, please call 2-9999, option 2 and reference Incident 35417 Incident: Important: For the power outage: mcs failover mail exchangers Incident Number: 35417 Priority: Medium Status: Open Date: 12/02/2010 Time: 16:58:22 Creation Date: 12/02/2010 Creation Time: 13:38:11 Created By: [email protected] View Incident in Browser: https://tickets.anl.gov/MRcgi/MRlogin.pl?DL=35417DA12 Detail: Entered on 12/02/2010 at 16:58:22 CST (GMT-0600) by Brian Sebby: Max, The mailrelay servers are configured to send email via a transport map to [mailrelay.mcs.anl.gov]. The [] means it does an A lookup and not an MX lookup. mailrelay.mcs.anl.gov maps to: mailrelay.mcs.anl.gov canonical name = newman.mcs.anl.gov.Name: newman.mcs.anl.govAddress: 140.221.15.25 So as long as it can do the DNS lookup, we should be ok. All of our mail & DNS servers are in 221. Entered on 12/02/2010 at 16:04:24 CST (GMT-0600) by Denice DiGiacomo: Request assigned to Brian Sebby. Brian, it appears that this question is directed to you. (Please advise if you are the incorrect assignee) Entered on 12/02/2010 at 13:38:11 CST (GMT-0600) by [email protected]: -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Brian. We have set up a new load balancer / failover system in building 221. We have a new IP that does a round robin DNS for our mail exchangers, newman and newman-2, can you check to be sure that the anl relays are sending to: 140.221.15.25 Thanks - -- max -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (Darwin) iEYEARECAAYFAkz39YsACgkQaPBbFuCp8UKGMwCeOa1wJCMotY9HsrVDOdz4UgBw UPMAn11Uqgbe76FDW6ONFquyBWRizShc =4n6/ -----END PGP SIGNATURE----- Current Assignees: Brian Sebby CC(s): (permanent) [email protected], [email protected], [email protected] Customer Information: Last Name: Trefonides First Name: Adam Email Address: [email protected] Badge: 57280 Login ID: trefonides ANL Division: MCS Costcenter: 145 Building: 240 Room: 2139 Phone: (630) 252-7390 This is an automated message sent by the Numara FootPrints ticket tracking system, which is operated by CIS.