Indeed. It only removed it from the address maps. -- Craig (from my mobile) Ken Raffenetti <[email protected]> wrote:
The "/root/bin/update-zimbra-user.sh $DOMAIN $USERNAME REMOVE" script is a local operation on newman. It doesn't touch anything on the zimbra server. And the REMOVE argument doesn't actually do anything from what I can tell. Someone needs to look at what script the zimbra-deact-key invokes on the Zimbra server to find out why mail disappeared.
----- Original Message -----
From: "Max Trefonides" <[email protected]> To: "Core Sysadmins" <[email protected]> Sent: Tuesday, June 18, 2013 4:58:31 PM Subject: Fwd: [mcs-systems #167302] Testing your mail
FYI:
-- Max Trefonides MCS Systems [email protected]
Begin forwarded message:
From: Max Trefonides <[email protected]> Subject: Fwd: [mcs-systems #167302] Re: Testing your mail Date: June 18, 2013 4:58:02 PM CDT To: Mike Rios <[email protected]>
This is a user who was suspended in our account system yesterday, we reactivated and now the user does not see any old mail in his account.
I gotta go, but this is what our system ran ...
/root/bin/zimbra-deact.sh mcs.anl.gov knight
it looks like this is what was run:
root@newman:/etc/postfix# less /root/bin/zimbra-deact.sh #!/bin/sh
DOMAIN=$1 # domain name USERNAME=$2 # Username
if ssh -q -i /root/.ssh/zimbra-deact-key [email protected] $DOMAIN:$USERNAME then if ! /root/bin/update-zimbra-user.sh $DOMAIN $USERNAME REMOVE then echo mailrelay fail exit 1 fi else echo zimbra fail exit 1 fi
UGH! why is that a REMOVE?!?!?
Can you help me restore this account? new mail has been being delivered today, I wanted to tell you as soon as I knew, to try to avoid the problem we had last time. right now I have a little league playoff game to get to ...
-- Max Trefonides MCS Systems [email protected]
Begin forwarded message:
From: Chris Knight <[email protected]> Subject: [mcs-systems #167302] Re: Testing your mail Date: June 18, 2013 4:46:03 PM CDT To: Tina Stanton-Piersanti <[email protected]> Cc: [email protected] Reply-To: [email protected], Chris Knight <[email protected]>
quick update: messages started coming in at 3:48pm (which is, of course, shortly after I created the ticket), but contents from Saturday still gone.
chris
On Jun 18, 2013, at 4:41 PM, Tina Stanton-Piersanti <[email protected]> wrote: