Hi, Sorry for the delay, the job has been restarted and is running through, we had a load spike last week and jobs are taking longer than usual to complete. Regards, Mark ----- Original Message -----

From: "Jesse Port" <[email protected]> To: [email protected] Cc: "Mark D'Souza" <[email protected]> Sent: Monday, June 27, 2011 3:59:03 PM Subject: Re: [mg-rast] Error in running file through Rast Server Hi,

Just wanted to check in regarding the status of a file that has been running through your Rast server but hasn't completed. I sent an email last week and was told someone would look into it. The email read:

"I uploaded a file to be run through your Rast server about a week and a half ago and it appears to still be running through the pipeline. The status bar reads "Loading Database: error". Does this mean that it failed to make it through the pipeline, and if so why? The ID is 4466192.3."

Thanks, Jesse Port

On Thu, Jun 23, 2011 at 8:49 AM, Mark D'Souza < [email protected] > wrote:

Hi,

We will take a look, it probably got stuck at some stage.

Regards, Mark D'Souza -- for the MG-RAST team

[email protected] http://metagenomics.anl.gov/

If you need to respond to this email please address it to the mailing-list [email protected]

On Jun 23, 2011, at 10:35 AM, Jesse Port wrote:

...

Hi there,

I uploaded a file to be run through your Rast server about a week and a half ago and it appears to still be running through the pipeline. The status bar reads "Loading Database: error". Does this mean that it failed to make it through the pipeline, and if so why? The ID is 4466192.3.

Thanks, Jesse Port