Hi, Sorry for the delay, the job has been restarted and is running through, we had a load spike last week and jobs are taking longer than usual to complete. Regards, Mark ----- Original Message -----
From: "Jesse Port" <[email protected]> To: [email protected] Cc: "Mark D'Souza" <[email protected]> Sent: Monday, June 27, 2011 3:59:03 PM Subject: Re: [mg-rast] Error in running file through Rast Server Hi,
Just wanted to check in regarding the status of a file that has been running through your Rast server but hasn't completed. I sent an email last week and was told someone would look into it. The email read:
"I uploaded a file to be run through your Rast server about a week and a half ago and it appears to still be running through the pipeline. The status bar reads "Loading Database: error". Does this mean that it failed to make it through the pipeline, and if so why? The ID is 4466192.3."
Thanks, Jesse Port
On Thu, Jun 23, 2011 at 8:49 AM, Mark D'Souza < [email protected] > wrote:
Hi,
We will take a look, it probably got stuck at some stage.
Regards, Mark D'Souza -- for the MG-RAST team
[email protected] http://metagenomics.anl.gov/
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On Jun 23, 2011, at 10:35 AM, Jesse Port wrote:
Hi there,
I uploaded a file to be run through your Rast server about a week and a half ago and it appears to still be running through the pipeline. The status bar reads "Loading Database: error". Does this mean that it failed to make it through the pipeline, and if so why? The ID is 4466192.3.
Thanks, Jesse Port