December 2010 - Core-students - mailman3.cels.anl.gov

INFO: Zimbra Slow for some users..., Ticket No. 35484, Status=Reopened
by Argonne Service Desk 06 Dec '10

06 Dec '10

When replying, type your text above this line. ---------------------------------------------- Notification of Incident Change Incident: Zimbra Slow for some users... Incident Number: 35484 Priority: Medium Status: Reopened Date: 2010-12-06 Time: 13:36:14 Creation Date: 2010-12-06 Creation Time: 09:30:10 Created By: tstanton(a)mcs.anl.gov View Incident in Browser: https://tickets.anl.gov/MRcgi/MRlogin.pl?DL=35484DA12 Detail: Entered on 2010-12-06 at 13:36:14 CST (GMT-0600) by Michael Rios: tina. I don't believe this is an issue with Zimbra. None of memory, CPU, or load average on the Zimbra server show any deviation from the norm or present as being stressed. Nothing in the Zimbra logs indicate a service slowdown or overloading. There are, to my knowledge, still issues related specifically to MCS users and the networking between us. No other users but MCS users have come to our help desk with Zimbra issues (or slowness/connectivity issues related to other services we provide). I will leave this ticket open and continue to monitor the state of Zimbra. So far there is nothing here to raise an alarm that isn't, in my opinion, related to other issues being tracked down right now. Short-term, if there is something critical that you need to do with Craig's calendar, call me at x2-RIOS and we'll work something out. Thanks! mike r. . Entered on 2010-12-06 at 13:09:10 CST (GMT-0600) by tstanton(a)mcs.anl.gov: Hi Mike, RIght now I am trying to get an entry on Craig Stacey's calendar and I am getting the following message: The server appears to be slow to respond, and may be unavailable. Press the button to cancel your request". I am assuming that this would be a CIS issue and not MCS? Please advise. Thanks! Tina On Dec 6, 2010, at 10:34 AM, Argonne Service Desk wrote: [Duplicate message snipped] Entered on 2010-12-06 at 10:34:15 CST (GMT-0600) by Michael Rios: Thanks Tina! I just ran Zimbra via web and IMAP client (Thunderbird) and found no user-impacting issue. The logs don't indicate anything broken, though there were some very active users just after 9am (and a corresponding small uptick in load average). This might be what was seen. I'm going to close this, but keep an eye on Zimbra today just in case this is the tip of some hidden iceberg. Entered on 2010-12-06 at 09:41:21 CST (GMT-0600) by Elsie Mackey: assign ticket to zimbra team Entered on 2010-12-06 at 09:30:09 CST (GMT-0600) by tstanton(a)mcs.anl.gov: I have received several calls re: mail being slow and not loading so they can print . So far my Zimbra seems fine. Just passing on what my users are complaining to us about. Thanks! Tina Current Assignees: Zimbra CC(s): (permanent) tstanton(a)mcs.anl.gov, core-admins(a)mcs.anl.gov, emackey(a)anl.gov Customer Information: Last Name: Stanton-Piersanti First Name: Tina Email Address: tstanton(a)mcs.anl.gov Badge: 46576 Login ID: tstanton ANL Division: MCS Costcenter: 145 Building: 240 Room: 2136 Phone: (630) 252-6536 This is an automated message sent by the Numara FootPrints ticket tracking system, which is operated by CIS.

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INFO: Zimbra Slow for some users..., Ticket No. 35484, Status=Reopened
by Argonne Service Desk 06 Dec '10

06 Dec '10

When replying, type your text above this line. ---------------------------------------------- Notification of Incident Change Incident: Zimbra Slow for some users... Incident Number: 35484 Priority: Medium Status: Reopened Date: 12/06/2010 Time: 13:09:10 Creation Date: 12/06/2010 Creation Time: 09:30:10 Created By: tstanton(a)mcs.anl.gov View Incident in Browser: https://tickets.anl.gov/MRcgi/MRlogin.pl?DL=35484DA12 Detail: Entered on 12/06/2010 at 13:09:10 CST (GMT-0600) by tstanton(a)mcs.anl.gov: Hi Mike, RIght now I am trying to get an entry on Craig Stacey's calendar and I am getting the following message: The server appears to be slow to respond, and may be unavailable. Press the button to cancel your request". I am assuming that this would be a CIS issue and not MCS? Please advise. Thanks! Tina On Dec 6, 2010, at 10:34 AM, Argonne Service Desk wrote: [Duplicate message snipped] Entered on 12/06/2010 at 10:34:15 CST (GMT-0600) by Michael Rios: Thanks Tina! I just ran Zimbra via web and IMAP client (Thunderbird) and found no user-impacting issue. The logs don't indicate anything broken, though there were some very active users just after 9am (and a corresponding small uptick in load average). This might be what was seen. I'm going to close this, but keep an eye on Zimbra today just in case this is the tip of some hidden iceberg. Entered on 12/06/2010 at 09:41:21 CST (GMT-0600) by Elsie Mackey: assign ticket to zimbra team Entered on 12/06/2010 at 09:30:09 CST (GMT-0600) by tstanton(a)mcs.anl.gov: I have received several calls re: mail being slow and not loading so they can print . So far my Zimbra seems fine. Just passing on what my users are complaining to us about. Thanks! Tina Current Assignees: Zimbra CC(s): (permanent) tstanton(a)mcs.anl.gov, core-admins(a)mcs.anl.gov, emackey(a)anl.gov Customer Information: Last Name: Stanton-Piersanti First Name: Tina Email Address: tstanton(a)mcs.anl.gov Badge: 46576 Login ID: tstanton ANL Division: MCS Costcenter: 145 Building: 240 Room: 2136 Phone: (630) 252-6536 This is an automated message sent by the Numara FootPrints ticket tracking system, which is operated by CIS.

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INFO: Zimbra Slow for some users..., Ticket No. 35484, Status=Open
by Argonne Service Desk 06 Dec '10

06 Dec '10

When replying, type your text above this line. ---------------------------------------------- Notification of Incident Change Thank You for submitting your request to the CIS Service Desk. This message serves as an automatic confirmation that your request has been entered into our request tracking system. Your request will be assigned to our technical staff momentarily. If you have additional information that may help us in resolving your request, please use the reply button on your email client to reply to this message. If you would like to speak to a member of the CIS Service Desk team, please call 2-9999, option 2 and reference Incident 35484 Incident: Zimbra Slow for some users... Incident Number: 35484 Priority: Medium Status: Open Date: 12/06/2010 Time: 09:41:21 Creation Date: 12/06/2010 Creation Time: 09:30:10 Created By: tstanton(a)mcs.anl.gov View Incident in Browser: https://tickets.anl.gov/MRcgi/MRlogin.pl?DL=35484DA12 Detail: Entered on 12/06/2010 at 09:41:21 CST (GMT-0600) by Elsie Mackey: assign ticket to zimbra team Entered on 12/06/2010 at 09:30:09 CST (GMT-0600) by tstanton(a)mcs.anl.gov: I have received several calls re: mail being slow and not loading so they can print . So far my Zimbra seems fine. Just passing on what my users are complaining to us about. Thanks! Tina Current Assignees: Zimbra CC(s): (permanent) tstanton(a)mcs.anl.gov, core-admins(a)mcs.anl.gov, emackey(a)anl.gov Customer Information: Last Name: Stanton-Piersanti First Name: Tina Email Address: tstanton(a)mcs.anl.gov Badge: 46576 Login ID: tstanton ANL Division: MCS Costcenter: 145 Building: 240 Room: 2136 Phone: (630) 252-6536 This is an automated message sent by the Numara FootPrints ticket tracking system, which is operated by CIS.

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INFO: Zimbra Slow for some users..., Ticket No. 35484, Status=Request
by Argonne Service Desk 06 Dec '10

06 Dec '10

When replying, type your text above this line. ---------------------------------------------- Notification of Incident Registration Incident: Zimbra Slow for some users... Incident Number: 35484 Priority: Medium Status: Request Date: 12/06/2010 Time: 09:30:10 Created By: tstanton(a)mcs.anl.gov View Incident in Browser: https://tickets.anl.gov/MRcgi/MRlogin.pl?DL=35484DA12 Detail: Entered on 12/06/2010 at 09:30:09 CST (GMT-0600) by tstanton(a)mcs.anl.gov: I have received several calls re: mail being slow and not loading so they can print . So far my Zimbra seems fine. Just passing on what my users are complaining to us about. Thanks! Tina Current Assignees: Help Desk CC(s): (permanent) tstanton(a)mcs.anl.gov, core-admins(a)mcs.anl.gov, emackey(a)anl.gov Customer Information: Last Name: Stanton-Piersanti First Name: Tina Email Address: tstanton(a)mcs.anl.gov Badge: 46576 Login ID: tstanton ANL Division: MCS Costcenter: 145 Building: 240 Room: 2136 Phone: (630) 252-6536 This is an automated message sent by the Numara FootPrints ticket tracking system, which is operated by CIS.

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Zimbra Slow for some users...
by Tina J. Stanton-Piersanti 06 Dec '10

06 Dec '10

I have received several calls re: mail being slow and not loading so they can print . So far my Zimbra seems fine. Just passing on what my users are complaining to us about. Thanks! Tina

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Where's Craig
by Craig Stacey 06 Dec '10

06 Dec '10

Had to take new kitty to the vet. Hope this won't take too long.

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Where's hunter
by Hunter Matthews 06 Dec '10

06 Dec '10

In the morning I'll be a bit late - I have to drop my car off at the body shop for repairs from a fender bender I had right before thanksgiving. As soon as I can pick up the rental car, I'll head in. -- Hunter Matthews Unix Administrator Office: Bldg 221 Room B240 Argonne National Labs, MCS Key: F0F88438 / FFB5 34C0 B350 99A4 BB02 9779 A5DB 8B09 F0F8 8438 Never take candy from strangers. Especially on the internet.

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Status
by Corby Schmitz 06 Dec '10

06 Dec '10

Network is good All hosts on watcher are clean or acked All services on watcher are clean or acked Outage dns foo is being undone/undone Desktops, printers, wireless and wired networks seem happy Corby Schmitz Sent from my mobile office

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Re: [CELS Sysadmins] [HPC-Admins] [systems] Beer
by John Valdes 03 Dec '10

03 Dec '10

Hmmm, well, it's now called the Irish Legend, so look for that sign rather than Stag's Head. John On Dec 3, 2010 5:28 PM, Craig Stacey <stace(a)mcs.anl.gov> wrote: We're gonna blame you or credit you whether you like it or not. So there. On Dec 3, 2010, at 5:15 PM, John Valdes wrote: > On Fri, Dec 03, 2010 at 05:10:56PM -0600, Andrew Cherry wrote: >> I'm OK with any of these, though it might be neat to try something new >> (e.g. Stag's Head). I don't know anything about it other than what >> JohnV posted a while back. If John can't make it, then we should >> probably table Stag's Head for another day. > > I'm in, and vote for Stag's Head, in the interest of trying something > different. Likewise, I know nothing about it, so I make no apologies > about the quality (or lack thereof :) ) of the food & beer. > > John > _______________________________________________ > This is the CELS Sysadmins mailing list. It is sent to memebers of: > core-admins(a)mcs.anl.gov, hpc-admins(a)mcs.anl.gov, systems(a)alcf.anl.gov, aig(a)alcf.anl.gov. > Do not subscribe directly to this list. Thanks. _______________________________________________ This is the CELS Sysadmins mailing list. It is sent to memebers of: core-admins(a)mcs.anl.gov, hpc-admins(a)mcs.anl.gov, systems(a)alcf.anl.gov, aig(a)alcf.anl.gov. Do not subscribe directly to this list. Thanks.

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Re: [CELS Sysadmins] [HPC-Admins] [systems] Beer
by Andrew Cherry 03 Dec '10

03 Dec '10

FYI, Stag's Head is now called The Irish Legend Craig Stacey <stace(a)mcs.anl.gov> wrote: We're gonna blame you or credit you whether you like it or not. So there. On Dec 3, 2010, at 5:15 PM, John Valdes wrote: > On Fri, Dec 03, 2010 at 05:10:56PM -0600, Andrew Cherry wrote: >> I'm OK with any of these, though it might be neat to try something new >> (e.g. Stag's Head). I don't know anything about it other than what >> JohnV posted a while back. If John can't make it, then we should >> probably table Stag's Head for another day. > > I'm in, and vote for Stag's Head, in the interest of trying something > different. Likewise, I know nothing about it, so I make no apologies > about the quality (or lack thereof :) ) of the food & beer. > > John > _______________________________________________ > This is the CELS Sysadmins mailing list. It is sent to memebers of: > core-admins(a)mcs.anl.gov, hpc-admins(a)mcs.anl.gov, systems(a)alcf.anl.gov, aig(a)alcf.anl.gov. > Do not subscribe directly to this list. Thanks. _______________________________________________ This is the CELS Sysadmins mailing list. It is sent to memebers of: core-admins(a)mcs.anl.gov, hpc-admins(a)mcs.anl.gov, systems(a)alcf.anl.gov, aig(a)alcf.anl.gov. Do not subscribe directly to this list. Thanks.

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